Quality Services
WATER | WASTEWATER | NATURAL GAS
PROUDLY SINCE 1945
Payment Options
ONLINE | DRAFT | PHONE | IN-PERSON
CUSTOMER SERVICE AVAILABLE
BANK
DRAFT
Pay with monthly electronic draft using your checking account. For your convenience, you will still receive an automatically generated statement each month. Print, complete and return a Debit Authorization Form to get this service started.
PAYONLINE
Pay 24/7 with a card or ACH (eCheck) through PayNSeconds, a third party payment processor specializing in secure bill payments. Select PAY ONLINE below and be directed to PayNSeconds. First-time users will need to register for an account. Both Customer# and PIN from billing statement will be needed when registering. For multiple NBU accounts, PayNSeconds allows for additions under your main account.
Your online account now has the option to receive text message reminders which provides a secure link to pay your bill from a texted payment link. Simply log into your account and select to opt-in to text billing.
PHONE
When processing Phone payments, NBU uses Pay-N-Seconds, a third party payment processor specializing in secure bill payments. Note, the processing fee charged by PayNSeconds is passed directly to our customers in using this option. $2.95 for payments up to $99.99. Payments exceeding $99.99 are charged 2.95% on the total transaction.
INPERSON
Use a card (Visa, Discover & MasterCard only) to pay in-person. In-person cash, checks or money orders accepted.
Note: An automatic $2.50 transaction fee is added to all card payments, but can be avoided by taking advantage of our Electronic Bank Draft option.
25 HAND AVENUE
BAY MINETTE, AL