Payment Options
ONLINE | DRAFT | PHONE | IN-PERSON
CUSTOMER SERVICE AVAILABLE: Monday - Thursday / 7:30a until 5:00p
Experience Our New Customer Portal!
Manage your North Baldwin Utilities account anytime, anywhere. View real-time balances, track usage and make secure payments in just a few clicks. Easily enroll in AutoPay or Text-to-Pay and manage multiple accounts from one place.
For your security, our previous payment portal has been retired. Create your new login through the upgraded system starting Wednesday, October 29 at https://northbaldwinutilities.payub.com.
ONLINE
Pay 24/7 with a card or ACH (eCheck) through CNI, a third party payment processor specializing in secure bill payments. Select PAY ONLINE below and be
DRAFT
Pay with monthly electronic draft using a checking account. For your convenience, you will still receive an automatically generated statement each month.
PHONE
When processing Phone payments, NBU uses CNI*, a third party payment processor specializing in secure utility bill payments.
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IN-PERSON
Conveniently pay in-person at one of our office locations. Cash, checks, money orders and credit / debit cards accepted.
*NOTICE
Processing fees charged by vendors are passed directly to the customer.​
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$2.95 for payments up to $99.99
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2.95% on total transaction for payments $100 & up
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$2.75 fee for eChecks