Quality Services
WATER | WASTEWATER | NATURAL GAS
PROUDLY SINCE 1945
Payment Options
ONLINE | DRAFT | PHONE | IN-PERSON
CUSTOMER SERVICE AVAILABLE
NOTICE: SEWER RATE ADJUSTMENT
The Board of Directors of North Baldwin Utilities voted at the January 26, 2022 board meeting to adjust sewer rates effective March 1, 2022. This is part of an incremental rate increase that will be completed over a 3-year period. Please note that the increased sewer rate will be reflected on your bill dated March 2022 for February 2022 usage. See our rate schedule for additional information.
BANK
DRAFT
Pay with monthly electronic draft using your checking account. For your convenience, you will still receive an automatically generated statement each month. Print, complete and return a Debit Authorization Form to get this service started.
PAYONLINE
Pay 24/7 with a card or ACH (eCheck) through PayNSeconds, a third party payment processor specializing in secure bill payments. Select PAY ONLINE below and be directed to PayNSeconds. First-time users will need to register for an account. Both Customer# and PIN from billing statement will be needed when registering. For multiple NBU accounts, PayNSeconds allows for additions under your main account.
PHONE
IN-PERSON
Use a card (Visa, Discover & MasterCard only) to pay in-person or by phone. In-person cash, checks or money orders accepted. Note an automatic $2.50 transaction fee is added to all card payments, but can be avoided by taking advantage of our Electronic Bank Draft option.
251.580.1626 PHONE
25 HAND AVENUE
BAY MINETTE, ALABAMA